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SITUATION APPRAISAL
Pupose : Determination of plan for effective resolution of a
concern
RECOGNIZE SITUATION
What current of future deviations .threats or opportunites should
we be concerned with ?
Where are we not metting , or where can we exceed . our set goals
?
How can we monitor the external environment are actuals deviating
from shoulds ?
What actions can we take to further improve situations where
Shoulds are being mer ?
SEPARATE CONCERNS
Is this concern a single , manageable item ?
Can it be resolved by one action ?
Are there any additional actions necessary to ensure the success
of the resolution ?
SET PRIORITY OR SEQUENCE
Seriousness
What organizational objectives and standars are currently affected
by this concern ? How important are these ?
What is impact in terms of money , peoplw , production, strategy ?
How severe is the current impact ?
Who is demanding actions ? Who is affected ? To what degree ?
Urgency
Is there a deadline for dealing whitn the concern ?
What opportunities will be lost if action is postponed ?
When will action no longer be germance ?
How pressing is the need for action ?
Growth
What has been the trend of the difficulty in this situation ? will
it go away by itself ? will it get worse ?
How easy will it be to handle this concern in the future ? What
future problems may it create ?
How much impact could it have if neglected ? if properly exploited
What organizational objectives and standars might become affected
in the future ?
What will happen if it is ignored indefinitely ? For a week ?
Until new data comes in ?
LOCATE IN ACTION SEQUENCE
Is this a deviation for which cause in unknow ? Would knowing the
true cause help us take more effective
action ? (PA)
Does this concern require us to identify the best course of action
? (DA)
Does this concern involve a decision which has been made but not
implemented ? Do we need to assure
successful implementation ? (PPA)
Can this concern be addressed by using just a few of the process
step ?
Does this situation require further separation ?
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